Customer Gets 12 Identical Figures from POP MART Full Case for 828 Yuan

On September 20, a netizen reported buying a full set of 12 blind boxes from POP MART's official flagship store for 828 yuan, only to find all 12 boxes contained the same figure. Customer service stated this is unusual and offered exchanges, but no refunds are available. AI-generated

Why it matters：A customer received 12 identical figures from a full case, sparking discussion on product consistency and after-sales policies.

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